Agentic-Powered Desktop Automation

Many enterprise business processes can be fully automated from beginning to end. However, there are still workflows that require human intervention. And that’s where Agentic Desktop Automation comes in handy. In this article, let’s find out the ability of an LLM agent to take on human desktop interactions.

Who benefits from desktop automation?

Enterprises have to keep their light-on-type legacy systems running to service businesses, or they are on the retirement list but no replacement has been found yet, and there is no budget to make enhancements. Some processes are not easily automated without the flexibility of human interaction in a desktop environment.

The Goal

The goal of this article is to discuss my experimental build of an AI agent that can perform various type of desktop tasks by using computers the way people do — looking at a screen, moving a cursor, clicking buttons, typing text, and installing updates.

Use Cases

Legacy or mainframe systems require UI interactions, making workflows labor-intensive and involving extensive form entry tasks.

According to the previous Harvard Business Review — How Many of Your Daily Tasks Could Be Automated? Article (link:https://hbr.org/2015/12/how-many-of-your-daily-tasks-could-be-automated)

“Work that occupies 45% of employee time could be automated by adapting currently available or…